Obviously, we would be sad to see you go. But, if you must...
Simply contact the Hausmoney™ Experience Team at hello@hausmoneyapp.com or call 1.888.688.4349.
Please keep in mind that once your account is closed, you will no longer be able to access it. While your account is still open, you can locate and download your account statements and tax forms within the hausmoney app. After your account is closed, all future tax documents will be emailed to you.
What if there's money in my account when I close it?
If there are funds in your account when you wish to close it, you should transfer your balance to a linked account through an outbound ACH transfer by using the Transfer feature in your Hausmoney Debit account.
Please ensure that any remaining funds in both of your Hausmoney accounts are transferred before you close your account.
Open the Hausmoney app.
Tap Transfer in the Hausmoney Debit section of your home screen.
Use the drop-down menu to select the Hausmoney account from which you want to send money.
Use the drop-down menu to select the external account where you want the money to be sent.
Enter the amount you wish to send and the desired transfer type.
Tap Transfer
To avoid any delay in receiving your funds, please ensure that this transfer is complete before you close your Hausmoney Account. Once you have completed these steps, you should expect the money to post to your linked account according to the selected transfer type.
Your account closure will be complete within 5 business days of the date you requested to close it.
Still have questions? Contact your Hausmoney Experience Team at hello@hausmoneyapp.com or call 1.888.688.4349.