You may have recently withdrawn funds from an ATM and noticed there was a fee assessed for the transaction. Keep in mind, there are two types of fees associated with ATM withdrawals outside of your bank's network: one is a surcharge from the ATM owner/operator, and the other is an out-of-network fee, in this case, Hausmoney™.
Hausmoney does not charge an out-of-network fee when you use your debit card to make an ATM withdrawal. However, the ATM owner/operator you choose to withdraw cash from may charge you. Therefore, the fee you see assessed for your ATM withdrawal transaction is coming from the ATM owner/operator, not from Hausmoney.
As a reminder, you can use your card to withdraw cash at any ATM where there is a MasterCard or Pulse logo. To see the list of ATMs that you are able to access, please check the links below:
Tip: Here is an article discussing how you can avoid ATM fees.
Still have questions? Contact your Hausmoney Experience Team at hello@hausmoneyapp.com or call 1.888.688.4349