Hausmoney Experience

Here you'll find more information on how to best use your HausMoney Charge Card and more!

HausMoney™: Charge Card

Sign up for the HausMoney Charge Card through the TipHaus Employee app.  Switch from HausDirect or request a new invite code if needed.

HausMoney™: What do I need to do in order to sign up for the HausMoney Charge Card?

It's possible that the reason you can't finish signing up for the HausMoney Charge card is because your credit is frozen.

HausMoney™: How to Remove a Frozen Credit Report

I'm under manual review and need help getting signed up

Getting Signed Up

This article provides guidance on how reset your password in the Hausmoney app.

Hausmoney™: How To Reset My Password

There is so much to explore in the Hausmoney mobile app that supports financial activity, transparency, and management.  Articles found in this section teach you some of the most important areas of your hausmoney mobile app.

The HausMoney™ App

This article provides guidance on how to activate your new physical charge card in the HausMoney app.

HausMoney™: How to activate your new HausMoney Charge Card?

This article provides a quick guide on how to locate your charge card number and CVV within the HausMoney app for shopping purposes.

HausMoney™: Where can I find my card number?

This article provides guidance on how to set your PIN on your HausMoney card.

HausMoney™: How to Set Your PIN for your Charge Card

This article provides guidance on how to add your HausMoney card to your Apple Wallet.

HausMoney™: How to add my HausMoney Charge Card to my Apple Wallet

This article provides guidance on how to add your HausMoney card to your Google Wallet.

HausMoney™: How to add my HausMoney Charge Card to my Google Wallet

Find out some of the top reasons on why you might have a declined transaction!

HausMoney™: Declined Transactions

This transaction is a combination of your transactions today, this is NOT a credit nor a debit taking money out or into your account.

HausMoney™: What is the Nightly Lending Payoff?

This article provides guidance on updating your digital wallet information in case your HausMoney cards aren't working properly.

HausMoney™: How to update your digital wallet information

Your Charge Card

This article provides guidance on where you can find your account and routing numbers in the HausMoney app.

HausMoney™: Where can I get my HausMoney account number and routing number?

This article provides guidance on the difference between your current balance and your available balance within your HausMoney account.

HausMoney™: Current Balance vs. Available Balance

This article provides guidance on what a pending transaction is and the impact it has on your available balance.

HausMoney™: How do pending transactions impact my available balance

Authorization holds temporarily lock funds for purchases, typically lasting 1-7 days but can be longer for things like hotels.

HausMoney™: How long will an Pre-authorization Hold last?

This article provides guidance on how to effectively request a refund from a merchant.

HausMoney™: How do I request a refund from a merchant?

HausMoney™ Checking

This article guides how to link an external bank account to your HausMoney account to successfully transfer money for free.

HausMoney™: How to link an external bank account?

Use your HausMoney account and routing number to pay bills!

HausMoney™: Can I use my account to pay my bills?

This article details how to use your HausMoney account with Venmo and PayPal, including instructions.

HausMoney™: Can I use my account with Paypal, Venmo or Cashapp?

Money Movement

With the HausMoney card, you can withdraw your available balance from 40,000+ in-network ATMs across the U.S. for free.

HausMoney™: How do I use the HausMoney Card at an ATM?

ATM and Cash Withdrawals

This article confirms that your HausMoney account funds are FDIC-insured up to $250,000 through Cross River Bank.